PAYMENT PLAN TERMS

RONG PAYMENT PLAN TERMS

PAYMENT PLAN TERMS – RONG FESTIVAL 2027

Tickets for RONG FESTIVAL 2027 can be bought by paying the purchase price over four (4) instalments. 

The full price of your festival ticket purchase will be displayed on the checkout page, and the total amount will be charged in instalments on the specified due dates as outlined during checkout.

1. Instalment Payment Schedule

  • Instalments are due at regular intervals as stated on the checkout page.

  • The first instalment is charged immediately upon purchase.

  • Each subsequent instalment will be automatically charged to your payment method on or around the specified due dates.

2. Payment Conditions

  • All instalments are non-refundable, except in cases where the event is fully cancelled or materially altered as defined in the RONG FESTIVAL 2027 Terms & Conditions.

  • Your ticket is only valid once all instalments have been paid in full.

  • If your card is declined, the system will try to take payment again after 7 days, and if it fails again, it will try again after 7 days.

  • If the card is declined 3 times, the payment plan will be cancelled, and the booker has to login manually in order to either make part payments, or pay the full amount.

  • The payment plan cannot be reinstated after the card is declined 3 times in a row for 3 weeks.

3. Non-Payment and Ticket Cancellation

  • Subject to availability, RONG FESTIVAL 2027 may, at its discretion, allow you to restart instalments to regain a valid ticket. You must contact malta@rongevents.com to make such a request. However, availability is not guaranteed.

4. Customer Responsibility

  • You are solely responsible for ensuring that adequate funds are available on your payment method for all instalments due dates.

  • You must ensure that your credit or debit card remains valid throughout the instalment period. Failure to update your payment details before an instalment due date may result in ticket cancellation without refund.

5. Refund and Cancellation Policy

  • Festival tickets cannot be refunded or exchanged after purchase, except as outlined in the RONG FESTIVAL 2027 Terms & Conditions.

  • If the event is cancelled or materially altered, refunds will be processed in accordance with RONG FESTIVAL 2027’s official refund policy.

  • If a customer cancels their ticket, they will lose their deposit and any previously paid instalments. RONG FESTIVAL 2027 may, at its sole discretion, approve cancellations but will not refund installments already paid.

6. Force Majeure & Event Cancellation

  • If the event is cancelled due to force majeure (e.g., government restrictions, natural disasters), refunds will follow the RONG FESTIVAL 2027 refund policy.